Hi-Gate specializes in data entry services and forms processing. Hi-Gate's work incorporates document scanning and a combination of key-from-image and advanced data capture and recognition technologies to achieve greater forms processing accuracy and efficiency. Other services provided to support our client’s forms processing and data entry requirements include the following:
Mail Receipt
We can provide mail receipt, sortation, and batching for direct mail campaigns or projects involving large volumes of inbound customer response or application forms. We will set up a PO Box to receive the mail for your project and pick it up daily for processing.

Document Scanning

All of our data entry projects incorporate a sophisticated "key-from-image" system. Thus, the first step in our process is to scan hard copy documents using high-speed scanners. The scanned images are imported into our data entry system. For reference purposes, we include the image file name as a field in each data record, thus allowing the client to refer back to the scanned image from which the information was keyed. Image files are provided to data entry clients at no additional cost. On rare occasions, we will undertake scanning-only projects having little or no data entry associated.


Data Entry

Data entry is performed using a key-from-image process, as well as various recognition technologies, such as Optical Character Recognition (OCR), Mark Sense (e.g. check boxes), and Barcode Recognition, TeleCenter BPO utilizes a trained work force. The determination of whether to assign a project depends on a variety of factors, including the nature and complexity of the project, cost-sensitivity, volume, turnaround requirements, and client preference.

Address Correction & Verification

When processing addresses, we utilize a sophisticated address correction & verification process to assure clients that address information is current, accurate, and deliverable. As each address is keyed, it is instantaneously validated against a database of a current addresses and normalized to mailing standards. As an add-on to this service, we are able to append latitude and longitude to your address. This enables you to determine which of your business locations is closest to each person in your database.
Internet Research

A growing area is Internet research in which TeleCenter BPO's operators gather information from specific client-selected sites and provide the resulting data to the client in whatever format they require.